Terms of Service

myPOV may provide:

• Digital wedding invitations.
• Digital guestbooks and Memory Collections.
• Guest photo and video uploads.
• Written wishes.
• Digital Photobooth experiences.
• Digital Audiobook voice-message experiences.
• Digital Boomerang Booth video experiences.
• QR-code and link-sharing tools.
• Optional design services, customisation and add-ons.
• Other digital event features introduced from time to time.

Features vary by product and package. The package description shown at the time of selection or purchase forms part of the service description for that order.

Digital Photobooth, Digital Audiobook and Digital Boomerang Booth are browser-based digital experiences.

Unless myPOV expressly states otherwise in a package or paid add-on, these services do not include physical photobooth equipment, cameras, printers, audio equipment, on-site attendants or other physical event equipment.

Printed items, including printed QR signage, are not included unless specifically purchased or confirmed as an add-on.

You are responsible for:

• Providing accurate account and event information.
• Keeping your login credentials secure.
• Activities carried out through your account where reasonably attributable to you.
• Promptly notifying myPOV if you believe your account has been compromised.

myPOV may require email verification, activation codes or other security checks before granting access to certain services.

Invitation features depend on the selected tier.

Free Invitations are self-serve digital invitations using available myPOV templates.

Motion Invitations are animated, self-serve digital invitations using available Motion designs and may include features such as background music, countdown, Add to Calendar, Google Maps location, WhatsApp contact link, RSVP and Salam Kaut where supported by the selected design.

Premium Invitations are custom digital invitations prepared with myPOV design involvement and may include enhanced customisation, premium animation, interactive location features, personalised guest links and other features described at the time of purchase.

Template collections may change over time. myPOV may add, retire or update templates without guaranteeing a fixed number of available designs.

Unless otherwise stated, Premium Invitations include up to three rounds of revisions.

A revision generally means reasonable adjustments to the existing design, such as wording corrections, colour adjustments, spacing changes or placement changes.

A new concept, substantial redesign, additional page, new illustration, new monogram, new logo, storyline animation or another request outside the original approved brief may be treated as an add-on and priced separately.

myPOV will let the client know when a request falls outside the included revision scope before carrying out chargeable additional work.

A “Storyteller” is a guest who contributes to an event’s Guestbook or Memory Collection.

Guestbook packages may include limits on:

• The number of Storytellers.
• The number of photo/video uploads per Storyteller.
• Written wishes.
• Voice recordings.
• The Story Collection Period.
• The Memory Access Period.
• Templates and customisation features.
• Access to Digital Photobooth, Digital Audiobook or Digital Boomerang Booth.

Current limits are shown in the package description and/or within the relevant event experience.

At the current service configuration, Guestbook packages allow up to five photo/video uploads per Storyteller. Where written wishes are available, each Storyteller may submit one written wish. Where Digital Audiobook is included, each Storyteller may submit one voice recording, subject to the displayed recording-duration limit.

The Story Collection Period is the period during which guest contributions may be accepted for an event.

The Memory Access Period is the period during which the couple may access the event’s stored memories through myPOV.

These periods vary by package and are displayed before selection or activation.

Once the Story Collection Period closes, new guest submissions may no longer be accepted.

Couples are responsible for downloading and keeping copies of memories they wish to retain before the Memory Access Period ends.

You retain ownership of content you submit to myPOV, subject to any rights belonging to other people in that content.

By submitting content, you grant myPOV a limited, non-exclusive permission to host, store, process, reproduce, format, display and deliver that content only as reasonably necessary to provide, secure and operate the relevant myPOV service.

This permission ends when the content is deleted from active myPOV systems, except to the extent temporary backup, legal or security retention is reasonably required.

You must not upload or submit content that:

• You do not have the right or permission to share.
• Infringes another person’s intellectual property, privacy or other rights.
• Is unlawful, threatening, abusive, hateful, harassing or intentionally harmful.
• Contains malware or is intended to interfere with the service.
• Is otherwise inappropriate for the event or service.

myPOV may moderate, restrict, hide or remove content where reasonably necessary to protect users, comply with law or enforce these Terms.

Couples and guests are responsible for obtaining any permissions reasonably required before sharing photos, videos, voice recordings or other content featuring another person.

Special care should be taken before uploading content relating to children or people who may reasonably expect the content to remain private.

Event owners decide how event links, QR codes, gallery PINs and other access details are shared.

Users acknowledge that a link or QR code can be forwarded by a recipient.

Where privacy controls are available, users are responsible for selecting the settings appropriate for their event.

Use of personal data through myPOV is also governed by the myPOV Privacy Policy.

Prices are displayed in Brunei Dollars (BND) unless otherwise stated.

Paid products or upgrades may require payment receipt submission and approval before access is activated.

Where an activation code is issued, the client is responsible for keeping it secure.

myPOV may delay activation where payment cannot be verified or where further information is reasonably required.

Payments made to myPOV are generally non-refundable.

Optional add-ons are charged separately and may have their own pricing, production requirements, delivery arrangements and limitations.

Examples may include custom logos, monograms, illustrations, additional pages, storyline animation, express delivery or printed QR signage.

Availability of an add-on is not guaranteed until myPOV confirms it.

Clients are responsible for checking names, dates, times, venues, links, contact details and other event information before publishing or approving an invitation or event page.

Certain details may become locked after publication, activation or production begins.

myPOV is not responsible for errors that result from information supplied or approved by the client, except where myPOV has independently introduced the error.

myPOV may connect to or link to third-party services, such as mapping, messaging, hosting, storage, authentication or email services.

myPOV is not responsible for the independent content, availability or privacy practices of third-party services, although we will take reasonable care in selecting providers used to operate myPOV.

myPOV aims to keep the service available and reliable, but uninterrupted or error-free access cannot be guaranteed.

The service may occasionally be unavailable due to maintenance, updates, repairs, third-party service issues, connectivity problems or circumstances outside our reasonable control.

myPOV may update or improve features over time.

Where a material change affects a paid service already purchased, myPOV will take reasonable steps to provide an appropriate alternative or remedy where required.

Some myPOV features may require camera, microphone, browser storage, download, notification or other device permissions.

Availability and behaviour can vary between devices, operating systems and browsers.

myPOV does not guarantee compatibility with every device or browser.

Where a browser does not support direct sharing to a particular application, users may need to download or save the media first and share it manually through the relevant application.

myPOV and its licensors retain all rights in the myPOV brand, platform, software, templates, illustrations, graphics, interface designs, animations, documentation and reusable creative assets.

Purchasing or using a myPOV service does not transfer ownership of the myPOV platform, templates, code or reusable design assets.

Clients retain rights in their own original materials uploaded to myPOV, including their own logos, photographs, wording and other original content.

myPOV may suspend, restrict or terminate access where reasonably necessary because of:

• Serious or repeated breach of these Terms.
• Fraud or suspected fraud.
• Misuse of the platform.
• Security risks.
• Unlawful or harmful content.
• Non-payment or payment reversal.
• Legal or regulatory requirements.

Where reasonably possible, myPOV will provide notice and an opportunity to resolve the issue before permanent restriction.

myPOV provides digital event tools and creative services.

myPOV cannot guarantee that every invited guest will participate, that every device will support every media feature, or that third-party services will remain continuously available.

Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

These Terms are intended to be governed by the laws of Brunei Darussalam.

myPOV may update these Terms as the service develops, our business practices change or legal requirements evolve.

The latest version will be published with an updated “Last updated” date.

Changes will generally apply going forward.

Where a material change affects an existing paid service, myPOV may provide additional notice where appropriate.

myPOV — mypov.bn@gmail.com — Brunei Darussalam.